12 hour maintenance package

Ongoing care and support for your Wordpress website

$ 1,500.00 for 1 year

Our 12 hour maintenance package is an ideal option for medium sized business. Keep your website foundation, theme, and plugins backed-up and updated on a regular basis by experienced website technicians.

This package is suitable for:

Custom commercial websites under 50k / users per month

Maintenance deliverables

The following work will be completed quarterly (every 3 months) for one year following subscription date.

  • Back up website and DB
  • Update WordPress Core
  • Update / Upgrade WordPress DB
  • Address any issues in the new WordPress “Site health” admin
  • Test website functionality and performance following updates
  • Resolve any issues that may arise following update
  • Clear server caches ( page-cache, the CDN cache, and the object cache )

Web Development & Support

  • Updating theme and plugin functionality
  • Maintaining E-commerce features
  • Assisting the marketing team with updating website content
  • Assisting the marketing team with graphic design and image optimization
  • Testing 3rd party integration

Reporting

  • Quarterly notification with maintenance report
  • Notification on emerging technical concerns
  • Recommendations on security improvements
  • Recommendations performance considerations

What is a maintenance package?

Maintenance packages are pre-purchased blocks of time purchased in 4 hours increments (4, 8, 12 hour). This secures our availability to keep care of the website over the course of the year, and coordinate regularly scheduled maintenance. Time is tracked to the 15 minute mark rather than rounding to the nearest hour. An update on remaining time including detailed notes can be requested at any time.